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You may open the purchase link on another browser to have a try. You may connect the hotspot of your phone to have a try. Upon checking our communication, we've known that the errors appeared when you were re-purchasing this product. Wondershare values each customer's benefit and we are always doing our best to provide both LiveChat, Phone, and email support (7*24 hours customer service), so whenever you encountered a problem, please contact us from the link below directly. We are thrilled to hear that both you and your friends had a nice experience transferring WhatsApp data with Dr.Fone. Thanks for taking the time to share your feedback and being so open with us. Reply from Wondershare Dr.Fone Updated Sep 28, 2022
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